FAQ
Frequently Asked Questions
Q. | What do you require to rent a space? |
A. | You will need a valid state issued driver’s license when you rent a storage unit. You also need to have the names and telephone numbers of two additional people who we could use if we need to reach you, in case of emergency. |
Q. | How do I know what size unit I will need? |
A. | Unsure of what size you will need, visit our “What Fit’s” page. It has a description of each unit and pictures to show what you can fit into the different size units. |
Q. | How do I secure my unit? |
A. | To secure your unit, we require that you use a disc style lock on your unit. We sell them for $10 and they are yours to keep. If you already own a disc lock you are more than welcome to use your own. |
Q. | What forms of payment do you accept? |
A. | We accept cash, check, debit and Visa/Mastercard. |
Q. | When is the rent due? |
A. | Your rent is due on the first of each month. We do not send statements although we will give you a friendly courtesy call reminder on or near the first to remind you rent is due, which is always on the 1st day of each month. |
Q. | Do you pro-rate? |
A. | Yes, we will pro-rate your account when you move in although we do not pro-rate your rent when vacating. |
Q. | What are the terms of the lease? |
A. | It is a month-to-month lease. When you are ready to vacate your unit, before your rent is due again, simply give us notice and move out. Remember to take your lock with you. |
Q. | Do you have 24 hour access? |
A. | Yes, our facility has 24 hour access. |
Q. | How do I make my payment? |
A. | You have several options; you can mail your payment, call in and “pay by phone” with your credit or debit card, or we can set you up with our auto-pay program. |